City of Evansville, Indiana, Empowers IT Staff to Deliver More Services and to Deploy Them Quickly With New NetApp Storage Solution

SUNNYVALE, CA — (Marketwire) — 11/27/12 — Near the banks of the Ohio River in the southwestern corner of Indiana, Evansville is a growing county seat that serves as the regional hub for the tristate area. The city’s Computer Services division is thriving as well, enhancing government operations, lowering costs, and leveraging innovative technology solutions for 62 city and county offices ranging from police departments to the Mesker Park Zoo.

Recently, the Computer Services division faced an impasse when its storage infrastructure reached capacity and was unable to keep pace with current demands — and certainly not with projected growth. Among other things, the Computer Services division needed a more robust replication capability to elevate its disaster recovery plan, and it needed more storage to enable a more efficient and resilient client environment. The division searched for a new storage solution that would allow it to centralize its entire storage environment to improve IT management and efficiency.

The IT team uses key components of the NetApp Integrated Data Protection portfolio, including Snapshot software, which creates instantaneous copies of even very large file systems, and SnapMirror(R) technology, NetApp’s flagship data replication solution, to reduce risk of downtime and accelerate recovery. In the past, the task of retrieving data from tape backups could occupy staff for weeks, but, with this solution, local backups can be recovered in minutes with decreased risk of data loss, since Snapshot copies are produced several times daily.

SnapMirror enables staff to provide rapid recovery in the event of an outage, helping safeguard Evansville’s data and prevent outages that could disrupt key services to residents. Because IT efficiency was essential to meeting strict budgetary requirements, the IT staff combined technologies from VMware and NetApp to increase disk utilization, reducing storage requirements by 60% at both primary and disaster recovery facilities.

All mission-critical applications, such as Microsoft Exchange Server and Microsoft SharePoint Server, are virtualized on NetApp storage. The staff can provision virtual servers in its production, Web, and disaster recovery server farms in significantly less time on NetApp storage. In the five years since launching its virtualization project, the organization has reduced its 150 physical servers to 10 servers, lowering operating costs, reducing the physical footprint, and lowering overall time spent on IT management.

The new NetApp storage environment allows the Computer Services division to accommodate the growing data requirements of many busy city and county departments. For example, the Evansville Water and Sewer utility can more readily meet compliance mandates by providing long-term archival of sewer-line videos. It also provides the needed storage for areas of significant growth such as the Assessor’s Office GIS spectrometry images and the enterprise content management systems that support Administrative Services.

With an agile, consolidated, highly efficient storage environment, the City of Evansville is now going further, faster, maximizing its storage investment and creating a more visionary enterprise.

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