“We are pleased to begin workwith our Orange County utility partners,” said Peter Yolles, CEO ofWaterSmart.”This expansion into Orange County highlights the scalability of WaterSmart’s products and their flexibility in adaptingto Southern California’s unique requirements andneeds.” WaterSmart looks forwardto expanding itsservice area to other water-stressed regions within North America.
WaterSmart’s print and email Home Water Reports display a household’s water use, provide personalized water-saving recommendations and allow customers to compare their water consumption to similar households within close proximity. Residents also can log in online, through any web browser and mobile device, to WaterSmart’s Consumer Portal. There, they can view more detailed water use history and choose relevant water efficiency tips. Internally, utility staff can access customer data, reports and analytics in WaterSmart’s Water Efficiency Dashboard.
Utility response has been uniformly positive. “WaterSmart’s products complement the work that the City of Newport Beach has been doing for years to educate our customers on water conservation strategies,” said Shane Burckle, Conservation Manager of the City of Newport Beach. “In response to WaterSmart’s Home Water Reports, our customers proactively are asking us what actions they can take to save water.”
“At IRWD, job one is to provide our customers with best water saving tools possible so that they can lower their bills and save money. The WaterSmart program enhances our award winning conservation based allocation rate structure and allows customers to take charge of their water bills,” said Fiona Sanchez, Assistant Director of Water Policy at the Irvine Ranch Water District. “The program was easy to implement and we began seeing positive results within a few billing cycles.”
“SCWD is dedicated to providing excellent customer service and helping our customers with water use efficiency,” said Cassandra Garcia, Customer Service Manager, South Coast Water District. “WaterSmart’s program will help our customers by providing them with water use efficiency tools and suggestions.”
Located in central Orange County in California, IRWD provides water, wastewater, recycled water and urban runoff management services to a population of 340,000 in Irvine, Tustin Ranch, Portola Hills, Foothills Ranch, Santa Ana Heights, Orange Park Acres and portions of Lake Forest, Newport Beach, Costa Mesa, Orange and unincorporated Orange County.
The District’s mission is to ensure reliable, adequate supplies of water for the community and the safe collection and treatment of wastewater. South Coast Water District answers to its owners — the residents and businesses it serves in Dana Point, South Laguna and areas of San Clemente and San Juan Capistrano.
The City of Newport Beach is located in the coastal center of Orange County, with Los Angeles County to the north and San Diego County to the south. As of late 2010, it has an estimated permanent population of 86,738but during the summer months, the population grows to more than 100,000 with 20,000 to 100,000 tourists daily.