Walgreens Worksite Health Centers Receive Accreditation as Patient-Centered Medical Homes from the Accreditation Association for Ambulatory Health Care (AAAHC)

“We’re proud to have received accreditation from AAAHC, an organization that shares our commitment to ensuring health care delivery meets the highest quality standards and is coordinated across the health care spectrum, benefitting both employers and employees,” said Trent Riley, divisional vice president for Walgreens Health and Wellness division. “Walgreens has demonstrated how investing in worksite health programs can reduce costs and improve health outcomes for our clients, and this recognition underscores the broad capabilities and quality of care delivered by the dedicated health care providers at our centers.”

As part of the approximately year-long accreditation process, AAAHC representatives visited worksite health centers at a number of Walgreens client sites, including Toyota, Southwire and Fieldale Farms. At each of these locations, on-site surveys were conducted in order to evaluate whether the Walgreens facilities successfully meet AAAHC criteria as a Medical Home.

The AAAHC accreditation brings further recognition to Walgreens core structure for demonstrated compliance with AAAHC established clinical, quality and organizational standards related to the management and operation of its worksite health centers.

AAAHC has established specific standards for the Medical Home that require them to be patient-centered, physician-directed, comprehensive, accessible, and to coordinate care with all of the patient’s primary care and specialty care provider teams. “The delivery of worksite health care continues to gain momentum as a valuable alternative to traditional points of care, and we look forward to continuing to work with Walgreens to complete its accreditation process,” said John Burke, PhD, president and CEO, AAAHC.

AAAHC, which in 2009 launched the nation’s first medical home accreditation, was also the first organization to offer an on-site survey for the Medical Home. The peer-based surveys allow for a more rigorous process examining the quality of provided, and are conducted by physicians, nurses and clinical administrators who work in ambulatory health care delivery.

Employers are increasingly looking to offer on-site health and wellness services, according to a 2011 report from Towers Watson and the National Business Group on Health. The report shows 23 percent of companies currently offer on-site health services and that an additional 12 percent of companies plan to begin to offer services this year.

Walgreens Employer Solutions Group is a leader in implementing innovative strategies to address employer health care needs and challenges. Its primary care worksite health centers are a segment within the 370 employer health centers managed by Walgreens nationwide. Areas of focus at the worksite centers include leveraging advanced analytics to develop tailored strategies and health and wellness services to best meet clients’ needs; expanding the patient-centered Medical Home model across new and existing sites, and establishing medical neighborhoods to connect the worksite health center with Walgreens community pharmacies and other providers.

Walgreens worksite health centers are staffed by physicians, nurse practitioners and other medical professionals, and offer a broad spectrum of services including primary care, pharmacy, occupational health, fitness, nutrition, chronic disease management, physical therapy, infusion services, chronic disease management, dental, vision and more.